A cloud-based complete home health care agency operations software that automates administrative processes, tracks caregiver performance, boosts productivity, and improves client satisfaction so you can focus on developing your business.
A nationwide home healthcare nursing management firm needed a nursing and care agency software that was simple to use and affordable; an all-in-one solution that would streamline and automate many of the time-consuming processes involved in running a home care agency.
Challenge
The company manages about 400 nurses across the country. Nurses visited several patients who needed specialized care every day and manually filled out over 30 different paper forms to record patient registrations, symptoms, consent, and questionnaires.
- The company's day-to-day execution process was tedious, time-consuming, prone to errors, and exposed to potential security and non-compliance risks.
- The lack of a single digital platform made it difficult for management to track field staff, patients, and the backend office staff in real-time, making decision-making more complex.
- The associated cost of printing, processing, collecting, collating, and storing paper-based forms was exorbitant.
- Lack of easy access to patient's medical history, audit trails, and the inability to track clinical paperwork presented a serious threat to patient care.
- An absence of an end-of-day evidence-based report made accurate payroll processing difficult.
The Solution
- The customer, along with solution experts from qubesense, jointly sketched the scope of the solution. They devised a well-defined and comprehensive custom workflow management solution that was iOS, Android, and web compatible, UI/UX friendly, and designed for scale to quickly streamline the entire workflow.
- All modules were developed and deployed within four weeks.
Features
- The qubesense intelligent business automation platform enabled automations of manual tasks, eliminated wasteful paper-based processes, reduced errors and delays, turned data into actionable insights, and unleashed the actual value of data.
- qubesense intelligent digital platform helped reduce redundancy by using a single data source.
- It allowed workers to access important data from any location at any time.
- qubesense home health care platform enabled Compliance Management and company audits.
- The qubesense platform easily captured tamper-proof data to track and validate the field nurse's date, time, position, and miles travelled.
- For scheduling and payroll administration, it allows accurate data to be transferred into the customer's existing time clock monitoring.
- qubesense platform provides real-time situational awareness and continuous intelligence alerts, workforce analytics and reports, enabling management to make data-driven decisions.
- qubesense home health care agency management software includes all the features for invoicing, reporting, client satisfaction surveys, case management & care documentation, electronic health records for clients, employee scheduling, home care route optimization all on one central dashboard.
Results
- The customer experienced a 300% boost in staff productivity and a 70% reduction in overtime costs since deploying qubesense
- Using qubesense healthcare agency software enabled the home health agency to streamline day-to-day processes, eliminate tedious, time-consuming tasks and free up employees' time to focus on more meaningful projects.
- The management has real-time visibility into their operations, enabling them to manage their field and back-office teams with ease.
- The customer company was able to deploy the solution for hundreds of nurses on their existing mobile devices, put digital materials at the fingertips of 300-people-strong mobile workforce with the help of qubesense platform.
- Version history, audit trails, and clinical data on past drugs, allergies, and medical history are easily accessible through the online patient database improving patient care.
- qubesense solution expedited daily visitation processes, removed the need for paper forms to capture patient information, and improved patient experience and care.
Talk to the Nursing And Care Agency software experts today!
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